Developing Others

Growing the people you lead for their success and yours.

Why Development Matters

For them:

  • Career growth and opportunity
  • Engagement and retention
  • Skill building
  • Confidence

For you:

  • Team capability increases
  • You can delegate more
  • Succession is possible
  • Leadership legacy

For the organization:

  • Talent pipeline
  • Better performance
  • Lower turnover
  • Culture of growth

The Development Mindset

From Manager to Developer

Manager FocusDeveloper Focus
Getting work doneBuilding capability
Solving problemsTeaching problem-solving
Giving answersAsking questions
Using strengthsGrowing strengths
Immediate performanceLong-term development

Your Role

RoleWhat It Looks Like
SponsorOpen doors, advocate, provide visibility
CoachAsk questions, guide discovery
MentorShare experience, advise on career
TeacherTransfer knowledge and skills
Feedback giverHonest assessment, growth focus

One-on-Ones

Purpose

The one-on-one is your most important leadership tool:

  • Build relationship
  • Provide coaching
  • Give feedback
  • Remove obstacles
  • Discuss development

Structure

TimingFrequencyDuration
MinimumWeekly30 minutes
BetterWeekly45-60 minutes
Skip at your periln/an/a

Agenda

Their agenda, not yours. Let them set priorities.

TopicTime
Their priorities/concerns60%
Your items20%
Development/career20%

Questions to Ask

PurposeQuestion
General check-in"What's on your mind?"
Obstacles"What's getting in your way?"
Support"How can I help?"
Development"What do you want to learn?"
Feedback"What could I do better?"
Career"Where do you want to go?"

Coaching

Coaching vs. Telling

TellingCoaching
Gives answersAsks questions
Creates dependencyBuilds capability
Faster short-termBetter long-term
Uses your brainUses their brain

The GROW Model

StepQuestions
GoalWhat do you want to achieve?
RealityWhere are you now? What's happening?
OptionsWhat could you do? What else?
Way forwardWhat will you do? By when?

Coaching in Practice

Situation: Team member comes with a problem.

Telling approach: "Here's what you should do..."

Coaching approach:

  • "What have you tried?"
  • "What options do you see?"
  • "What are the pros and cons?"
  • "What do you think is best?"
  • "What support do you need?"

When to Coach vs. Tell

Coach WhenTell When
They can figure it outUrgent situation
Development mattersThey truly don't know
Time allowsQuick decision needed
You want ownershipCritical to get it right

Feedback

Principles

PrincipleApplication
TimelyClose to the event
SpecificConcrete examples
BehavioralWhat they did, not who they are
BalancedStrengths and growth areas
ActionableWhat to do differently
RegularNot just performance review

The Feedback Formula

SBI-I: Situation + Behavior + Impact + Intention

"In yesterday's meeting (situation), when you interrupted three colleagues (behavior), it shut down participation and we missed good ideas (impact). I'd like you to practice waiting until others finish before speaking (intention)."

Creating Feedback Culture

ActionImpact
Ask for feedback yourselfModel vulnerability
Give positive feedback publiclyReinforce good behavior
Give constructive feedback privatelyProtect dignity
Follow upShow you care about progress
Normalize itRegular, not exceptional

Stretch Assignments

What Makes a Good Stretch

ElementExample
New skills requiredTechnical, interpersonal
Higher stakesVisibility, importance
New contextDifferent team, function, location
More scopeBigger project, more people
Less guidanceFigure it out

How to Assign

StepAction
Assess readinessCan they stretch without breaking?
Set up for successProvide resources, support
Define expectationsWhat does success look like?
Monitor closelyCheck in more frequently
DebriefWhat did you learn?

Balancing Risk

Risk LevelProject Fit
Low riskFirst stretch assignment
Medium riskProven track record
High riskStrong performer with support

Career Development

Career Conversations

QuestionPurpose
Where do you want to be in 3-5 years?Understand aspirations
What energizes you?Find alignment
What skills do you want to develop?Target development
What experiences do you need?Create opportunities
What's getting in your way?Remove obstacles

Development Plans

ElementContent
Career goalWhere they're headed
Current strengthsWhat to leverage
Development areasWhat to build
ActionsSpecific steps
TimelineWhen
Support neededYour role

Types of Development

TypeExample
TrainingCourses, certifications
ExposureSenior meeting attendance, presentations
ExperienceProject leadership, rotation
EducationDegrees, executive education
MentoringInternal and external mentors

Delegation for Development

Delegation as Development

Delegation develops when you:

  • Give real responsibility, not just tasks
  • Allow mistakes as learning
  • Provide support without taking over
  • Increase scope over time

What to Delegate

DelegateKeep
Tasks they can learn fromYour core responsibilities
Decisions in their scopeStrategic decisions
Problems they can solveCritical issues
Projects that stretch themConfidential matters

How to Delegate Developmentally

StepAction
Match to development needChoose deliberately
Set contextWhy this matters
Define successWhat good looks like
Give authorityPermission to act
Set checkpointsNot micromanage, but monitor
DebriefExtract learning

Common Development Mistakes

MistakeFix
Assuming they'll figure it outBe intentional
Only developing high potentialsEveryone can grow
Focusing on weaknessesBuild on strengths
Not making timeSchedule it
Solving their problemsCoach instead
No follow-throughTrack progress

Key Takeaways

  1. Development is your job - Not HR's, not optional
  2. One-on-ones are sacred - Never skip them
  3. Coach more than tell - Questions over answers
  4. Feedback is a gift - Give it regularly
  5. Stretch grows people - Push them (with support)
  6. Career conversations matter - Understand their aspirations
  7. Delegation develops - Give real responsibility