Growing the people you lead for their success and yours.
Why Development Matters
For them:
- Career growth and opportunity
- Engagement and retention
- Skill building
- Confidence
For you:
- Team capability increases
- You can delegate more
- Succession is possible
- Leadership legacy
For the organization:
- Talent pipeline
- Better performance
- Lower turnover
- Culture of growth
The Development Mindset
From Manager to Developer
| Manager Focus | Developer Focus |
|---|
| Getting work done | Building capability |
| Solving problems | Teaching problem-solving |
| Giving answers | Asking questions |
| Using strengths | Growing strengths |
| Immediate performance | Long-term development |
Your Role
| Role | What It Looks Like |
|---|
| Sponsor | Open doors, advocate, provide visibility |
| Coach | Ask questions, guide discovery |
| Mentor | Share experience, advise on career |
| Teacher | Transfer knowledge and skills |
| Feedback giver | Honest assessment, growth focus |
One-on-Ones
Purpose
The one-on-one is your most important leadership tool:
- Build relationship
- Provide coaching
- Give feedback
- Remove obstacles
- Discuss development
Structure
| Timing | Frequency | Duration |
|---|
| Minimum | Weekly | 30 minutes |
| Better | Weekly | 45-60 minutes |
| Skip at your peril | n/a | n/a |
Agenda
Their agenda, not yours. Let them set priorities.
| Topic | Time |
|---|
| Their priorities/concerns | 60% |
| Your items | 20% |
| Development/career | 20% |
Questions to Ask
| Purpose | Question |
|---|
| General check-in | "What's on your mind?" |
| Obstacles | "What's getting in your way?" |
| Support | "How can I help?" |
| Development | "What do you want to learn?" |
| Feedback | "What could I do better?" |
| Career | "Where do you want to go?" |
Coaching
Coaching vs. Telling
| Telling | Coaching |
|---|
| Gives answers | Asks questions |
| Creates dependency | Builds capability |
| Faster short-term | Better long-term |
| Uses your brain | Uses their brain |
The GROW Model
| Step | Questions |
|---|
| Goal | What do you want to achieve? |
| Reality | Where are you now? What's happening? |
| Options | What could you do? What else? |
| Way forward | What will you do? By when? |
Coaching in Practice
Situation: Team member comes with a problem.
Telling approach: "Here's what you should do..."
Coaching approach:
- "What have you tried?"
- "What options do you see?"
- "What are the pros and cons?"
- "What do you think is best?"
- "What support do you need?"
When to Coach vs. Tell
| Coach When | Tell When |
|---|
| They can figure it out | Urgent situation |
| Development matters | They truly don't know |
| Time allows | Quick decision needed |
| You want ownership | Critical to get it right |
Feedback
Principles
| Principle | Application |
|---|
| Timely | Close to the event |
| Specific | Concrete examples |
| Behavioral | What they did, not who they are |
| Balanced | Strengths and growth areas |
| Actionable | What to do differently |
| Regular | Not just performance review |
SBI-I: Situation + Behavior + Impact + Intention
"In yesterday's meeting (situation), when you interrupted three colleagues (behavior), it shut down participation and we missed good ideas (impact). I'd like you to practice waiting until others finish before speaking (intention)."
Creating Feedback Culture
| Action | Impact |
|---|
| Ask for feedback yourself | Model vulnerability |
| Give positive feedback publicly | Reinforce good behavior |
| Give constructive feedback privately | Protect dignity |
| Follow up | Show you care about progress |
| Normalize it | Regular, not exceptional |
Stretch Assignments
What Makes a Good Stretch
| Element | Example |
|---|
| New skills required | Technical, interpersonal |
| Higher stakes | Visibility, importance |
| New context | Different team, function, location |
| More scope | Bigger project, more people |
| Less guidance | Figure it out |
How to Assign
| Step | Action |
|---|
| Assess readiness | Can they stretch without breaking? |
| Set up for success | Provide resources, support |
| Define expectations | What does success look like? |
| Monitor closely | Check in more frequently |
| Debrief | What did you learn? |
Balancing Risk
| Risk Level | Project Fit |
|---|
| Low risk | First stretch assignment |
| Medium risk | Proven track record |
| High risk | Strong performer with support |
Career Development
Career Conversations
| Question | Purpose |
|---|
| Where do you want to be in 3-5 years? | Understand aspirations |
| What energizes you? | Find alignment |
| What skills do you want to develop? | Target development |
| What experiences do you need? | Create opportunities |
| What's getting in your way? | Remove obstacles |
Development Plans
| Element | Content |
|---|
| Career goal | Where they're headed |
| Current strengths | What to leverage |
| Development areas | What to build |
| Actions | Specific steps |
| Timeline | When |
| Support needed | Your role |
Types of Development
| Type | Example |
|---|
| Training | Courses, certifications |
| Exposure | Senior meeting attendance, presentations |
| Experience | Project leadership, rotation |
| Education | Degrees, executive education |
| Mentoring | Internal and external mentors |
Delegation for Development
Delegation as Development
Delegation develops when you:
- Give real responsibility, not just tasks
- Allow mistakes as learning
- Provide support without taking over
- Increase scope over time
What to Delegate
| Delegate | Keep |
|---|
| Tasks they can learn from | Your core responsibilities |
| Decisions in their scope | Strategic decisions |
| Problems they can solve | Critical issues |
| Projects that stretch them | Confidential matters |
How to Delegate Developmentally
| Step | Action |
|---|
| Match to development need | Choose deliberately |
| Set context | Why this matters |
| Define success | What good looks like |
| Give authority | Permission to act |
| Set checkpoints | Not micromanage, but monitor |
| Debrief | Extract learning |
Common Development Mistakes
| Mistake | Fix |
|---|
| Assuming they'll figure it out | Be intentional |
| Only developing high potentials | Everyone can grow |
| Focusing on weaknesses | Build on strengths |
| Not making time | Schedule it |
| Solving their problems | Coach instead |
| No follow-through | Track progress |
Key Takeaways
- Development is your job - Not HR's, not optional
- One-on-ones are sacred - Never skip them
- Coach more than tell - Questions over answers
- Feedback is a gift - Give it regularly
- Stretch grows people - Push them (with support)
- Career conversations matter - Understand their aspirations
- Delegation develops - Give real responsibility